JigJoy Terms of Service

Effective date: September 3, 2026

These Terms of Service (the "Terms") are a legally binding agreement governing your download, installation, access to, and use of JigJoy, its updates, online features, customer support, and in-game digital products (collectively, the "Services").

By installing, accessing, or using the Services, you agree to these Terms and the JigJoy Privacy Policy. If you do not agree, do not install, access, or use the Services. These Terms do not replace consumer, refund, or other statutory rights that cannot be excluded or waived in your jurisdiction.

1. Eligibility and Consent

You must have the legal capacity to enter into these Terms in your location. You must not use the Services if you are under 13. If local law sets a higher minimum age, that age applies. If you are not an adult, your parent or legal guardian must review and accept these Terms where required and is responsible for your use of the Services and any related charges.

A parent or legal guardian who accepts these Terms for a minor represents that they have authority to do so and will supervise the minor's use of the Services and in-app purchases.

2. License to Use the Services

Subject to your compliance with these Terms, we grant you a limited, personal, non-exclusive, non-transferable, non-sublicensable, and revocable license to use the Services on compatible devices that you own or control for personal, non-commercial purposes.

Except as expressly permitted by these Terms, you may not copy, rent, sell, sublicense, distribute, publicly communicate, modify, translate, reverse engineer, decompile, disassemble, create derivative works from, or circumvent technical protection measures in the Services. This license transfers no ownership. The Services and all related intellectual property remain owned by Stellar Drive Limited or its licensors.

3. Game Progress and Devices

The core gameplay can run offline. Level progress, settings, and some gameplay records may be stored on your device. Unless a feature expressly provides account or synchronization support, we do not promise to restore local data after uninstalling the Game, resetting or replacing a device, or clearing app data. You are responsible for your device, internet connection, system compatibility, and reasonable backups.

We may release updates, fixes, level changes, balance adjustments, or other changes for security, compatibility, compliance, operations, or user experience. Some updates may be required to continue using the Services.

4. In-App Purchases and Subscriptions

4.1 Products and Pricing

The Game may offer:

• Consumable products: generally used or granted once and not restorable after consumption.
• Non-consumable products: generally restorable under the same App Store account.
• Auto-renewing subscriptions: digital benefits provided for each subscription period until canceled.

The product description, entitlement, price, currency, promotion, trial period (if any), and applicable taxes will be shown in the Game or the applicable App Store checkout. Details and availability may change. Review the product and payment account before confirming a purchase.

4.2 Payment, Renewal, and Restoration

Payments are processed by Apple App Store or Google Play and are subject to the applicable store terms and payment flow. A subscription renews automatically as described at checkout unless you cancel it through your App Store account settings before the current period ends. Deleting the Game does not cancel a subscription. Eligible non-consumable products and subscription entitlements may be restored using the App Store's supported process.

A purchase may remain pending because of network conditions, store review, or verification. Entitlements may not be granted until confirmation is complete. Do not repeat a purchase while it is pending. Keep your App Store order information if support needs to investigate the transaction.

4.3 Refunds and Taxes

Except where required by law, provided by an App Store policy, or expressly stated for a particular product, completed digital purchases are generally final and non-refundable. Submit refund requests through Apple App Store, Google Play, or the consumer-protection process applicable in your location. We can help verify an order through the contact channel at the end of these Terms. You are responsible for applicable taxes, telecommunications charges, and third-party service fees.

We do not receive your full payment card information or payment password. The App Stores may process payment, refund, subscription, and transaction information under their own privacy policies.

4.4 Nature of Digital Products

Products, virtual benefits, hint counts, ad-removal benefits, and other digital content are licensed for limited use within the Services. They are not your property, money, stored value, securities, or a balance redeemable for cash. Unless expressly allowed by the Game or required by law, you may not sell, gift, transfer, rent, exchange, or seek cash value for them.

We may modify or discontinue a digital product for security, operational, legal, or product reasons. Where applicable law requires a remedy for a paid entitlement, we will provide that remedy.

5. Prohibited Conduct

You must not, and must not allow another person to:

1. Use the Services in violation of law, these Terms, or App Store rules.
2. Hack, alter, cheat, exploit vulnerabilities, use bots or automation, or manipulate gameplay, rankings, purchases, or verification.
3. Access another person's account, order, device, interface, or server without authorization, or interfere with the security, availability, or performance of the Services.
4. Reverse engineer, extract assets, scrape at scale, redistribute, or create pirated, modified, or derivative versions of the Services.
5. Impersonate another person, commit fraud, harass, threaten, distribute malware, or submit illegal, infringing, hateful, obscene, or otherwise harmful content.
6. Use the Services for commercial resale, rental, gambling, or any other purpose not authorized by us in writing.

6. Feedback and User Content

The current Game does not provide public chat, forums, or user-uploaded image publishing. Any suggestions, issue descriptions, screenshots, or other feedback you send must be lawful, must not infringe another person's rights, and should not contain unnecessary personal information.

To the extent permitted by law, you grant us a worldwide, royalty-free, non-exclusive license to receive, store, analyze, and use that feedback to provide, maintain, improve, and promote the Services. This license does not require us to publish your name and does not affect rights you hold in the original content.

7. Intellectual Property

The code, level rules, images, audio, text, interface, trademarks, logos, and other content in the Services are owned by Stellar Drive Limited or its licensors and are protected by intellectual-property laws. Except for the limited license in these Terms, you receive no rights. You may not use Stellar Drive, JigJoy, or related marks to imply sponsorship, partnership, or endorsement without written permission.

8. Third-Party Services

The Services may depend on Apple App Store, Google Play, hosting, analytics, operating-system, or other third-party services. Those services are provided by their respective providers, and you must follow their terms and privacy policies. We do not control and are not responsible for the availability, content, pricing, accuracy, security, or independent acts of third-party services beyond what applicable law requires.

9. Availability, Disclaimers, and Liability

To the maximum extent permitted by law, the Services are provided "as is" and "as available." We do not promise that the Services will always be uninterrupted, error-free, virus-free, suitable for a particular purpose, or immune from loss of local progress. Gameplay results, level difficulty, online resources, and third-party services may change.

To the extent permitted by law, Stellar Drive Limited is not liable for indirect, incidental, special, punitive, or consequential losses, or for loss of profits, revenue, goodwill, data, or business opportunities. Nothing in these Terms excludes or limits liability for death or personal injury, fraud, willful misconduct, gross negligence, or any other liability that cannot legally be excluded or limited.

If the law in your location does not allow all of these limitations, the limitations apply only to the minimum extent permitted by law.

10. Suspension and Termination

We may reasonably suspend or terminate access to all or part of the Services if we believe you breached these Terms, created a fraud or security risk, if required by law, if a third-party platform stops supporting the Services, or if a technical or operational event beyond our reasonable control prevents continued provision.

For a paid subscription or digital entitlement terminated for reasons not caused by your breach, we will provide a pro-rata refund or another remedy to the extent required by applicable law.

You may stop using the Services and uninstall the Game at any time. When access ends, the license granted to you ends and you must stop using and delete the relevant software. Payment obligations, intellectual-property provisions, liability limitations, dispute provisions, and terms that by their nature should survive will continue.

11. Changes to These Terms

We may update these Terms to reflect product, legal, or security changes. We will update the effective date above and, for material changes, provide notice through the Game, a website notice, or another appropriate channel. Continuing to use the Services after an update becomes effective means that you accept the updated Terms. If a translated version conflicts with the English version, the English version controls.

12. Governing Law and Dispute Resolution

Unless mandatory law in your location requires otherwise, these Terms and disputes arising from the Services are governed by the laws of the Hong Kong Special Administrative Region.

The parties should first try to resolve a dispute by contacting us through the email address below. If the dispute cannot be resolved, it will be referred to and finally resolved by arbitration administered by the Hong Kong International Arbitration Centre under its administered arbitration rules in force when the notice of arbitration is submitted. The seat is Hong Kong, there will be one arbitrator, and the arbitration will be conducted in Chinese.

This section does not restrict any non-waivable right to bring a claim before a competent local court, small-claims court, or consumer-protection authority.

13. Severability and Entire Agreement

If any provision is held invalid or unenforceable, the remaining provisions remain effective and the affected provision will be enforced as closely as legally possible to its original purpose. These Terms, the Privacy Policy, and purchase rules or feature descriptions presented in the Game form the complete agreement between you and us regarding the Services. Statements not expressly included do not form part of these Terms unless confirmed by us in writing.

14. Contact Us