JigJoy Auto-Renewal Terms
Effective date: September 3, 2026
These Auto-Renewal Terms (the "Auto-Renewal Terms") explain the terms that apply when you purchase an auto-renewing subscription in JigJoy (the "Game"). They supplement the JigJoy Terms of Service and the JigJoy Privacy Policy. If these Auto-Renewal Terms conflict with mandatory consumer or App Store rules, those rules apply to the extent required by law.
Important: Your subscription renews automatically unless you cancel it at least 24 hours before the end of the current subscription period. Your App Store account will be charged for the next period according to the price shown at checkout. Deleting the Game does not cancel your subscription.
1. Subscription Details
The subscription product, period (for example, monthly or annual), price, currency, taxes, introductory offer, and any trial period are shown in the Game or on the checkout page provided by Apple App Store or Google Play (the "App Store") before you confirm the purchase. The details shown at checkout are part of your subscription order.
Subscription benefits may include ad removal or other digital features identified in the applicable product description. Benefits are licensed for use in the Game, are personal to the purchasing App Store account, and have no cash value. We may change or discontinue a benefit where permitted by the Terms of Service and applicable law.
2. Starting a Subscription
When you confirm a purchase, you authorize the App Store to charge your selected payment method and to share the transaction information needed to verify the purchase and provide the subscription benefit. We do not receive or store your full payment card number, bank password, payment verification code, or App Store account password.
A subscription starts when the App Store confirms the transaction. If a transaction is pending or cannot be verified, the benefit may not be available until confirmation is complete. Please do not submit the same purchase again while it is pending.
3. Automatic Renewal and Charges
At the end of each subscription period, the subscription renews for another period of the same length unless you cancel it or the App Store cannot collect payment. The App Store may attempt to charge your payment method up to 24 hours before the current period ends. The renewal price is the price displayed at the time of renewal or otherwise notified by the App Store, including any applicable taxes.
If the price changes, the App Store will provide any notice or obtain any consent required by applicable law. A failed payment may place your subscription in a billing-retry, grace, or account-hold state under the App Store's rules. During that state, access to subscription benefits may be limited or suspended.
4. Free Trials and Introductory Offers
If a free trial or introductory offer is available, its duration and eligibility requirements are shown at checkout. Unless you cancel before the trial or offer ends, it will convert to a paid subscription and the App Store will charge the displayed price for the next period. One trial or introductory offer may be available per person, household, or App Store account as determined by the App Store.
Any unused portion of a free trial or introductory period is forfeited when you cancel, unless applicable law or the App Store's rules provide otherwise.
5. How to Cancel
You can turn off automatic renewal at any time through the settings for the App Store account used to purchase the subscription. Cancellation takes effect at the end of the current paid period (or trial period, where the App Store permits cancellation during a trial), and you normally keep access to paid benefits until that time.
- Apple App Store: Open your device's Settings, tap your Apple Account, choose Subscriptions, select JigJoy, and tap Cancel Subscription.
- Google Play: Open Google Play, tap your profile icon, choose Payments & subscriptions and Subscriptions, select JigJoy, and follow the cancellation steps.
App Store menus may differ by device, operating-system version, or region. Follow the instructions shown by your App Store. Uninstalling the Game, signing out, or disabling notifications does not cancel automatic renewal.
6. Refunds and Consumer Rights
Refunds are handled by the App Store that processed the purchase. Submit a request through Apple's or Google's refund process, or through another consumer-protection process available in your location. We may help verify a transaction through the contact details below, but we cannot override the App Store's refund decision.
Nothing in these Auto-Renewal Terms limits any refund, withdrawal, cancellation, or other consumer right that cannot legally be excluded in your jurisdiction.
7. Restoration and Account Changes
Eligible subscription benefits may be restored by using the App Store's supported restore or account-recovery process. Restoration generally requires the same App Store account used for the original purchase. We may require transaction verification before restoring access.
Changing devices, deleting local Game data, or reinstalling the Game does not itself cancel a subscription. If an App Store account is changed, access may not transfer unless the App Store supports that transfer.
8. Ending or Changing the Service
We may suspend, terminate, or materially change a subscription benefit when reasonably necessary for security, legal compliance, operations, or product changes. If we end a paid subscription for a reason not caused by your breach, we will provide a pro-rata refund or another remedy to the extent required by applicable law. The App Store may also end or restrict a subscription under its own terms.
9. Privacy and Transaction Information
We process product IDs, order IDs, transaction IDs, purchase status, currency and amount, receipts or signatures, and related technical information to verify purchases, grant or restore benefits, prevent fraud, and provide support. For details about collection, sharing, retention, and your rights, see the JigJoy Privacy Policy.
10. Changes to These Terms
We may update these Auto-Renewal Terms when our subscription products, App Store requirements, legal obligations, or data practices change. We will update the effective date above and, for material changes, provide notice through the Game, a website notice, or another appropriate channel. Continued use of a subscription after an update becomes effective means that you have reviewed the updated terms. If a translated version conflicts with the English version, the English version controls.
11. Governing Terms
Except where mandatory law or App Store rules require otherwise, the governing-law and dispute-resolution provisions in the JigJoy Terms of Service apply to these Auto-Renewal Terms.
12. Contact Us
For subscription activation, cancellation, purchase verification, refund assistance, or other questions, contact:
Stellar Drive Limited
Email: support@stellardriveai.com
Postal address: RM 02 G/F, THE CLOUD, 111 TUNG CHAU STREET
In-app channel: Settings button (top-left of the home screen) → the “Contact us” email at the bottom of the Settings popup (tap to copy)
Expected response time: 24-48 hours